Privacy.

Who I am

Kogiflow is Karen Fabara, a coach working in London and online. I am the data controller for the information described here. You can reach me at hello@kogiflow.com.

What I collect

When you book a call, the booking tool collects your name, email address, time zone and anything you write in the booking form.

When you train with me, I keep the training notes, goals, injury history and session videos you agree to, because I cannot program for you without them.

When you visit this site, my host records standard server logs. There is no analytics, no advertising and no tracking cookie on this site.

Why I use it

To arrange and run the call, to write and adjust your programme, to send you the feedback and check-ins your programme includes, and to answer you when you get in touch.

Under UK data protection law my basis is the contract between us for coaching, my legitimate interest in replying to enquiries, and your consent for anything optional such as filming.

Who else sees it

The booking tool (Cal.com) and the video call service it creates, my email provider, and the host that serves this site. Each of them only processes what they need to do that job.

I do not sell your information and I do not share it for advertising. Your session videos are not posted anywhere without you agreeing to it first, each time.

How long I keep it

Enquiries that do not become coaching: up to twelve months. Client records: for as long as we work together and for six years afterwards, which is how long I may need them for tax and insurance. Session videos: until you ask me to delete them.

Your rights

You can ask me for a copy of what I hold, ask me to correct it, ask me to delete it, or object to how I use it. Email hello@kogiflow.com and I will answer within a month.

If you think I have got it wrong, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site sets no cookies of its own and runs no analytics. If you open the booking tool, it sets what it needs to work, and its own policy covers that.

Changes

If this policy changes, the date at the top of this page changes with it.